Health insurance doctors criticize new appointment service centers

Health insurance doctors criticize new appointment service centers

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Next Monday, the new "appointment service points" of the statutory health insurance associations will start, through which the legally insured should get a prompt appointment with the specialist. However, health doctors criticize the new facility and demand greater patient control.

Service center arranges an appointment within four weeks
In order to get an appointment with an ENT specialist or orthopedic surgeon, many patients have often had to wait months and make phone calls to countless practices. But that should change soon, because from January 25th, members of the statutory health insurance companies will receive support from the associations of statutory health insurance physicians when making appointments. In future, those affected can then contact the responsible "appointment service point" in their state, which will offer them a treatment appointment with the specialist within four weeks of the call.

But shortly before the introduction of the appointment service points, criticism from the health insurance physicians was heard again. The facilities would be superfluous, "if many patients would not make appointments with doctors indiscriminately," said the head of the National Association of Statutory Health Insurance Physicians, Andreas Gassen, according to the "Welt" to the newspapers of the Funke media group. Accordingly, greater control of the patients is necessary, e.g. financial incentives would be offered. (No)

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